Archive for category: Feature

February 12, 2013
12 Feb 2013

A Day in DC: Startups and the State of the Union

I’m writing this blog on a rainy Monday afternoon in Houston, Texas.

Tomorrow night, the President will deliver the 2013 State of the Union address. Over the course of an hour, he’ll talk about the year ahead. It’s a good amount of time to celebrate success and define challenges, but really, it’s only an hour. In this speech, inclusions and omissions have a lot of power.

Last week, I was in Washington, DC with my Startup America colleagues. We came to town to talk about startup policy, starting with breakfast at the Case Foundation. From there, we walked to the National Press Club for the Kauffman State of Entrepreneurship. Then we were off to the White House where we talked about some of the unique strengths of our regions. I even caught up with a friend during a Sorkin-style walk-and-talk from the White House to a cocktail party at 1776, DC’s new coworking space and accelerator program.

“We’re covering the city,” Steve Case told us at breakfast, just before he rushed off to speak with the President about immigration reform. Later, we learned that they talked about visas, and how we can refine our policies to attract and retain the best entrepreneurs from around the world.

Because even though we’re hearing about guns and blizzards on the news, economic recovery is still the country’s number one priority. Naturally, entrepreneurship is part of every conversation. The jobs that disappeared during the recession are not coming back. But high growth startups are a bright spot.  They create new jobs, and their success stories provide hope during our our long and often slow recovery.

So the President, we’re told, has a particular interest in startups and entrepreneurs.

Scott Case introduces Startup America Regions at the White House.

Leading up to the State of the Union, the President has many interest groups jockeying for time on his schedule. They’re hoping for a nod in tomorrow night’s address. Even a few passing words can breathe new life into an ailing program, or invest more political capital into an initiative. After the President speaks, priorities shuffle.

But entrepreneurship is not an interest group. The concept of starting something from nothing speaks to our core American values. Part Horatio Alger, part Henry David Thoreau, part Captain Ahab, and part Henry Ford, entrepreneurs have become the folk heroes of our post-recession economy.

“The President understands entrepreneurs,” Karen Mills, outgoing head of the Small Business Administration told us during a reception at the White House. An entrepreneur herself, Ms. Mills spent the last four years streamlining the SBA’s loan programs and increasing transparency across the agency. So while I don’t know whether the President understands entrepreneurs, it’s clear he’s not afraid of them.

Ms. Mills isn’t the only entrepreneur with a high level position in the executive branch. Last year, the President appointed Todd Park to be Chief Technology Officer of the United States. Since then, it seems Mr. Park has established a playbook for getting entrepreneurs to work with the government. Under his leadership, we’ve seen new programs like Presidential Innovation Fellows, the acceleration of Open Data and Personal Data initiatives, and, next week, a White House Hackathon.

Karen Mills talks about streamlining Small Business Administration programs at the Kauffman State of Entrepreneurship.

It’s nice to know that the startup community trends we’re seeing in Houston (and across the country) are mirrored inside the Federal Government. Sometimes I have to remind myself that good ideas spread quickly. This activity is happening everywhere.

“I’ve been working in venture capital for 44 years,” Alan Petricof said at the Kauffman State of Entrepreneurship panel. “I’ve never seen anything like it.”

Still, there is work to be done. Access to capital is still a top concern. Tom McDonnell, Kauffman Foundation President and CEO, outlines five clear ways that the finance industry can recalibrate to provide startups with better access to capital, and better long term financial partners.

So when the President shows up in my living room on Tuesday night, I have no doubt that he’ll talk about guns and immigration and climate change and so on.

But I’m reasonably sure he’ll talk about startups, too. When he does, I’ll be thinking about all the different kinds of entrepreneurs that instigate change in this country. The successful entrepreneurs who are compelled to create value with every action. The failing entrepreneurs, who mask their struggles in the moment but hopefully live to fight another day. And the hidden entrepreneurs, kept out of view because they work inside a bureaucracy, who work hard to change our systems from within. They’re all fearless, and they all deserve a little recognition.

 

December 19, 2012
19 Dec 2012

Rice Village is Houston’s Hidden Startup Neighborhood

Don’t worry, Rice Village isn’t like that bar without a sign. It’s not exclusive, and it’s not hiding from you. The neighborhood remains the same old destination for boutique shopping and great bars that Houston has enjoyed since the 1930s. But remaining the same isn’t one of Houston’s strengths. Up above the dress shops and taverns, tucked away in the canopy of second floor executive offices, there are startups working on what comes next.

When my company moved into the area last year, it felt like we stumbled across a secret startup world that was hiding in plain sight. Now that we’ve gotten to know a dozen companies in the neighborhood, it’s clear that Rice Village has all the ingredients to attract high growth startups. This blog is my first attempt to explain why.

We met up with Yuji, the New York Bureau Chief for Yomiuri Shimbun, on a chilly winter morning in Rice Village. Yuji was in town chasing a story about the shifting demographics of Texas, and how that changes our politics, too. I invited a few entrepreneur transplants to join us for lunch, hoping they would give him an honest earful about our growing startup community compared to the coasts. We met on a streetcorner in Rice Village and picked a restaurant on a whim.

Right inside the door, there were two startups holding separate lunch meetings. Our group fanned out for handshakes and backpats and smiles. Over the last year, these encounters seem to happen frequently. There are a lot of entrepreneurs in the neighborhood.

“I moved back to Houston to start my business,” Bryan Hassin told Yuji as we reconvened around our table. “It has a low cost of living, lots of friendly people, tons of talent, and it still has that up-and-coming cultural feel.  It’s a great place to uncover opportunity.”

Out-of-towners are usually surprised by Houston’s activity. We’re known as a sprawling yawn of a southern metropolis, with strip centers lighting the way to an edge city in every direction.

Bryan is the CEO of Smart Office Energy Solutions and an Entrepreneur-in-Residence at Rice University. Along with Amitav Misra, he brought the Cleanweb organization to Houston, and was an organizer of the Cleanweb Hackathon in September. Bryan is part of a growing group of civic-minded entrepreneurs who are leading Houston’s startup community into 2013.

Still, out-of-towners are usually surprised by Houston’s activity. We’re known as a sprawling yawn of a southern metropolis, with strip centers lighting the way to an edge city in every direction. But we’re also a city of continued economic and cultural growth.

Houston keeps attracting out-of-town professionals who want a short commute, a vibrant urban core, and affordable housing. So our city is contracting to the tune of infill. This is great for real estate developers who, in the absence of restrictions, will tear down a single 1930s bungalow and and build eight townhomes on the same lot. It’s very sad for history. On the bright side, it’s not long before those townhomes are filled with doctors, engineers, and other skilled professionals who came to Houston for their jobs. (don’t worry: we try to save the magnificent trees)

There’s evidence of our current boom just about everywhere. Count the cranes and construction workers. I’ve been here for three years. Change is a way of life. We are forever turning this city into our vision of home.

But Rice Village is a little different. It’s Houston’s very own college town, surrounded by beautiful neighborhoods that resist change. They fight what they can see, like infill and nightlife. And their battle slows down development, preserving parts of Rice Village as a charming relic of Houston’s past.  But nothing is permanent in this town, and the neighbors are about to lose.

Other cities have iconic symbols of their startup community. Some of these symbols are established over years of innovation, like Sand Hill Road in Silicon Valley. Some are assembled quickly by engaging all of the stakeholders in the entrepreneurial stack, like 1871 in Chicago or Geekdom in San Antonio. And some, like Tony Hsieh’s series of projects in Las Vegas, are brute force attacks that have the potential to transform the city.

Over the last nine months, as Houston’s greater startup community starts to coalesce, there have been rumblings about our startup symbol.  Many want to transform existing institutions into startup community hubs, and others want to build new facilities.  And while I think we’re still in the early stages of community building, I think we will accelerate quickly.  Houston has plenty of entrepreneurs — certainly more than enough to support a grand vision.  But our city is decentralized and fragmented. We don’t really know our own potential, and it’s hard to imagine what things will look like as we get more organized.

That’s why Rice Village is a good start. It’s an existing community where any entrepreneur can show up and set up. No individual business has singular importance. And by weaving in office space around an established retail core, Rice Village feels like the center of a small, boutique universe.

A feline entrepreneur lounges outside our office on a rainy morning. Business cat means business.

“Where else would I be?” asks Sameer Soleja, CEO of Molecule Software. Sameer’s company graduated from the first class of Surge Accelerator last June. Shortly afterwards, he raised a seed round and set up at 2444 Times Blvd. “We didn’t want to be in a building that reminded us of our old jobs,” he said. “It’s just not the right environment for a startup. I want to open my door and step into the street.”

In the executive office spaces dotting Rice Village, a software startup could fit a team of four in an office that costs, on average, about $700 a month.  (Don’t take my word for it — ask the guys at TheSquareFoot, a startup that took flight in the second floor coworking space at New Living).  There are plenty of one year lease options (instead of the typical three years), so as the startup outgrows the office, they can move into one of several Class B office buildings around the corner.

But for every established startup, there are many more aspiring entrepreneurs. These people don’t need a typical office. Many of them are tied to their laptop, and they’re looking for a productive and stimulating place to work.

They find a home at Platform Houston, a 5,000 square foot coworking facility at the corner of Times and Morningside. Platform opened its doors in October, and it fills the need for a low-cost, public workspaces that are a little classier than a coffeeshop.

Matt Olds, one of the four co-founders, came to Houston from New York where he spent a decade opening restaurants in up-and-coming neighborhoods. In addition to renovating and opening Platform Houston, his group will be opening a wine and cheese shop across the street.

“Houston has so much potential,” Olds said. “But lots of people here only see what’s directly in front of their face. We’re creating a place where they can come together.”

After a soft launch in the fall, Platform Houston has already hosted several lectures, social events, happy hours, and even a hackathon. Eventually, Olds and his partners hope to create a vehicle for investing in local startups, like an accelerator program or an angel fund. But community comes first. “We’re learning more about the startups here in town, and it’s exciting,” Olds said. “We’re still getting a lay of the land, but Houston’s potential is undeniable.”

Platform Houston hosts a hackthon.

In fact, the winning team of the most recent Houston Startup Weekend has been camping out at Platform for the last few weeks, making the most of those free memberships. “This is a great neighborhood,” said James Wroblewski, co-founder of PermitMe. His company aims to simplify the city permitting process for new businesses. “I get to meet all sorts of people who come in the door, and it’s refreshing to know that there are lots of startups facing some of the same challenges that we are,” he said.

While Platform nurtures new technology startups, Rice Village boutique PH Design Shop nurtures aspiring product designers. Students in the University of Houston Industrial Design program are showcasing their work this holiday season, and part of the process is leaning the ins and outs of commercialization. And as that program branches out with a focus on entrepreneurship, we’ll start to see new, complimentary talents in our startup community.

There are a few key ingredients to Rice Village’s rise:

  1. Existing density. There are people on the street. The walkable retail cluster extends for blocks in every direction.
  2. Variety of small, affordable office space. There are lots of executive office spaces sitting right above the action. Their small size, friendly lease terms, and affordable rents make them perfect for a small team. For startups that aren’t ready for a dedicated office, there is a public coworking space.
  3. Places to socialize. There are plenty of lunch and happy hour destinations within a 5 minute walk. These destinations turn the neighborhood into a playground where chance encounters are frequent.
  4. The party already started. Startups have arrived. Entrepreneurs like to be near one another.

Eventually, if Rice Village continues to be a hospitable place for entrepreneurs, it might resemble some of the dense startup clusters in other cities like N3RD Street in Philadelphia.

But it doesn’t have to be limited to Rice Village. Our city has thousands of entrepreneurs, and lots of hospitable neighborhoods. There are smaller startup communities throughout the city in neighborhoods like like White Oak, EaDo, Midtown, and Montrose. They cater to different kinds of entrepreneurs.  But that’s another article entirely.

So as the “icon” discussion continues to unfold, I think we should take a cue from Houston’s entrepreneurs.  They just do.  The organic rise of startups in Rice Village — and across the city — proves that no institution can control the startup community.  Our community cannot be master-planned.  Under the right conditions, we self-assemble.  All we really need is encouragement.

Ben Gillin and Maru Navarro, a husband-and-wife design team, draw a streetsign for RocketFizz in Rice Village.

October 25, 2012
25 Oct 2012

Houston and Beyond: The Rise of Startup Communities

Over the last few years, entrepreneurs across the country have self-assembled into regional startup communities.  These communities provide a fabric of support that keeps entrepreneurs engaged, and resources to help them succeed.  The Startup America Partnership connects these regional communities and creates a national network, making our world a little easier to navigate.  

At a recent Startup America summit in Chicago, I met dozens of leaders from across the country.  I had the chance to share Houston’s story, and hopefully I brought home some insight from other cities.

I want to thank all of the people from across the US who shared their wisdom, and all of our community leaders back home in Houston.  In particular, thanks to Marc Nathan for his years of hard work as a relentless champion of Houston.

If you have a startup, please join Startup America.   It’s free.

Down in the basement of a Chicago bar, the Startup America regional summit kicked off with drinks, appetizers, and hugs. About a hundred entrepreneurs from across the country packed into the party room, making introductions and swapping stories. I was pretty tired from an early morning flight from Houston, followed by a full day’s work at 1871, but this room full of strangers literally welcomed me with open arms. They know what it looks like to work until you drop. “These are my people,” I thought to myself, and I ordered a beer.

I found my second wind as I navigated the crowd, shaking hands, memorizing faces, and learning something new in every conversation.  Alongside the entrepreneurs, I met other Startup America supporters, including our corporate sponsors, members of the press, political consultants, policy makers, and university tech transfer folks. The diversity of the crowd wasn’t a surprise. Startup America is a community of purpose that started as a White House program, but it was quickly adopted by a not-for-profit and backed by corporate sponsors. It sits at the nexus of government, business, and academia — all in service to a national startup community led by entrepreneurs.

Bringing a little Houston to Chicago.

What surprised me was how quickly startup communities have been growing across the country. It mirrors what we’ve seen in Houston over the past few years, and it signals a larger, national trend. Generally, entrepreneurs are optimists. And against all odds, that sense of hope is alive in every new venture and in every conversation.  Chicago was the perfect setting for this surprise. In the last two years, they have pulled together as a city and transformed their startup community. We were watching a case study unfold.

The summit was packed with goodness. Between Brad Feld’s book release party, candid interviews with Steve Case, and small sessions with Brad Keywell, Jason Fried, Matt Maloney, and Howard Tullman, there was plenty of wisdom to go around.  The best parts of my trip were the detailed, intense conversations I had with about a dozen entrepreneurs and policy makers, along with plenty of memories that are better left unpublished. Donna Harris does an excellent job of capturing the details in her writeup.

 

TRENDS ACROSS THE COUNTRY

After the summit, I came back to Houston with a lot on my mind.  It’s difficult to unpack all of the events and experiences that led up to this moment for startups, but it doesn’t make them any less real.  More and more people recognize that working together in a startup community solves two big problems: it makes us better entrepreneurs, and it makes us a little less lonely.

It’s an appealing philosophy. I think there are a couple of reasons why it’s been able to take root and grow:

  • The growth of coworking facilities gives entrepreneurs many more professional and social workspaces.  If you don’t like the vibe of one space, go somewhere else.  There are more options than ever before, and they’re not called Starbucks.  
  • Lots of new accelerator programs give entrepreneurs access to a practical education, as well as mentors, capital, a space to work, and a structured environment to grow their startups. These programs also give investors access to a portfolio of early-stage companies.  
  • Entrepreneur-in-residence positions have created a safety net for serial entrepreneurs to get started on their next venture, while bringing a little startup energy to established institutions.
  • Successful events, like Startup Weekend, are ubiquitous.  They bring new entrepreneurs out of the shadows. 
  • Cities like Boulder and Chicago are held up as successful models of startup communities, inspiring leaders across the country to take action because good things can happen quickly.

It’s exciting to think that we are at the beginning of a nationwide leap forward for entrepreneurs.  But there is more to come.  Specifically, I am watching:

  • How the coworking model is adopted and adapted by people who don’t want to work alone.
  • The impact of crowdfunding on the investment landscape, especially in regions without a strong VC/Angel presence (hat tip to Brad Feld).
  • Experimental government programs designed to encourage entrepreneurship and economic development in depressed areas.
  • The evolution of technology transfer and commercialization programs at research universities.
  • The growth of big company programs designed to nurture startups.  Currently, they take the form of angel funds, credit lines, hybrid corporate/VC investment rounds, idea challenges, and business plan competitions.

These changes involve serious institutional risk.  They don’t happen in a vacuum. But if the rest of the country is anything like Houston, there are entrepreneurs inside every bureaucracy who “get it” — these entrepreneurs will be the catalysts for big changes.  As they build models and replicate success across the country, it will signal the next phase of startup community development.

 

WHAT’S HAPPENING IN HOUSTON

What does this mean for us?  Certainly, Houston is different than the rest of the country.  Our city has jobs, an influx of new residents, a highly entrepreneurial culture, lots of money, a relatively inexpensive cost of living (for a major city), a mayor who is very much attuned to the quality of urban life, and sheer mass as the fourth largest city in the US.  We’re fortunate, for sure.

But we behave like a city with something to prove.  In the past year alone, we’ve seen new coworking spaces, accelerator programs, and budding communities of interest ranging from animation to healthcare entrepreneurship.  Our tried-and-true institutions (what Brad Feld would call “feeders”) are beginning to embrace the startup community.  Things are converging at a faster and faster rate.

By skipping town, I got to see Houston for what it really is: a great place to be an entrepreneur.

Working together as a startup community solves two big problems: it makes us better entrepreneurs, and it makes us a little less lonely.

For me, the Houston startup community stands on a three-pronged foundation: face-to-face events, consistent press coverage, and spirited online discussion.

Every two weeks, we alternate between OpenCoffee and GroundUPHouston, two casual networking events for entrepreneurs. There’s no format and no speaker. You come and go as you please. Everyone is welcome. OpenCoffee and GroundUP have become face-to-face touchpoints for busy entrepreneurs who have become good friends over time. In addition to these two meetups, there are multiple events for entrepreneurs every month.

Since 2007, Startup Houston has provided consistent press coverage for the community, by the community. Founded by Kurt Stoll, this blog fills the gap left by traditional press outlets. The fact is, our startups needs press. If it’s not on the internet, it never happened.

Thanks to Javid Jamae, we have the Houston Startups Facebook group. Over the last year, it has become the hub for community discussion, link sharing, announcements, and events.

Building on this foundation, Houston found its oxygen in 2012. It’s like we all woke up with a start. Here are some of the things we’ve done this year:

  • The Houston Technology Center started a technology accelerator called HTC Ignition.
  • The Cleanweb group planted a stake in Texas with the Cleanweb Hackathon.
  • A group of students from the Rice Alliance Life Science Entrepreneurship class started enVenture, a medical entrepreneurship community…
  •  …who launched recently at Platform Houston, a new coworking space in Rice Village.
  • Colleen Brady started MadeInTX.co, a directory of Texas startups inspired by BuiltInChicago and similar sites.
  • Three public coworking spaces opened their doors (Platform Houston, CoInside, and START Houston), while private offices continue to experiment with the model.
  • Dave Morris, Bridgette Mongeon, and Daniel Wu brought Houston our first 3D camp since 2009.
  • At Rice, Tom Kraft and Bryan Guido Hassin model their entrepreneurship classes after technology accelerators, leading to a student proposal for a formal undergraduate business accelerator.
  • At UH, Hesam Panahi brought in 3DayStartup, and used that momentum to develop red labs, a 24/7 space for tech startups launching in the spring.
  • Surge Accelerator is about to enroll a second class.
  • The Houston Technology Center opened a Johnson Space Center campus to assist all of those ridiculously talented NASA engineers who are now entrepreneurs.
  • Javid Jamae, Marc Nathan and I started a quarterly happy hour, where we drink and laugh and meet new friends.
  • Ben Lopez and I launched Startup Softball in March, we played our second game in October, and we’re bringing it to other cities by the end of the year.
  • I redesigned Startup Houston to make it current, responsive, and news-friendly.
  • As a community, we have a stable roster of recurring events, like meetups (GroundUP, OpenCoffee, Social Media Breakfast), social events (happy hours, softball), competitions (Startup Weekend, hackathons), conferences (TedX, 3D Camp, Maker Faire), and city-wide celebrations (cohouston). These events are the mortar between our bricks.

With all of this momentum, we face new challenges as a startup community. There’s a lot of work to be done. Specifically, we need to unite the fragments of our city and make people aware of our inclusive approach. Not so specifically, we need more of everything.

I know what I’ve got planned. What are you going to do?

September 18, 2012
18 Sep 2012

Learning About Craft Beer (One Pint at a Time)

There were a dozen of us, elbow to elbow around the dining room table. It was August, it was hot, and we were about to drink a few test batches of a soon-to-open craft brewery in Houston.  Around me was a diverse group of young accountants, lawyers, graduate students, doctors — all brought together by their passion for craft beer.

Outside on the balcony, a few guys readied the growler. Back in the kitchen, our host Rassul Zarinfar poured tastes of a homebrew that he got as a job application from an aspiring brewmaster. It was 4 o’clock in the afternoon and I hadn’t eaten anything all day.

“Get ready for our first flight,” Rassul said as he entered the dining room with two handfuls of glassware. “We’re going to try several variations on Dodd’s Gingerbread Stout recipe. If we can get it right, this will be our Christmas beer and Dodd will be our Santa.”

Dodd poked his head inside from the balcony and gave everyone the thumbs up.

Rassul smiled and continued. “Before we get started, though, I want to answer two questions for you. Yes, it’s 11% ABV, and yes, you will get drunk.”

In the spring of 2011, Rassul founded Buffalo Bayou Brewing Company, a local craft brewery that is “fiercely and uniquely Houston.” (Full disclosure: I have a small equity stake in the business).  At the time of our tasting, Rassul had just signed a lease, and he was beginning the cumbersome process of permits and construction. Despite the red tape, he was optimistic about launching in the fall. So he wanted to perfect his recipes right away.  That’s why we were taking down flight after flight of thick ass stouts that no normal person would drink in the Houston heat. But these people were not normal people. They were beer nerds.

The last few years have been good to craft beer. The market has been growing in Houston and across the country. Several local breweries are diversifying and distributing their beer in kegs, cans, and bottles. St. Arnold’s annual Divine Reserve causes stampedes at Specs, selling out within minutes while latecomers scour Twitter for clues about a single or six pack. Even the service industry is growing: a husband-and-wife team up in the Heights launched BottleMark out of a garage, providing homebrewers with custom printed bottlecaps that will turn every beer into a brand. 

If we were on the Oregon Trail, I would have died of dysentery long ago.

These trends validated Rassul’s instincts, but in the end, everyone around that table knew that he had to brew great beer. So we critiqued the variations. As the alcohol grabbed ahold of my liver like a cowboy at a rodeo, my companions stopped being doctors and lawyers and accountants. They became pioneers. They journeyed through new territory, using words like “mouthfeel” and “effervescent” to chart their course. I used words like “this tastes like vodka.” If we were on the Oregon Trail, I would have died of dysentery long ago.

Over the course of an hour, we tried ten varieties of Buffalo Bayou Brewing Company’s Gingerbread Stout. By Christmas, it was a universal hit. It tastes nothing like vodka.

When I met Rassul back in January 2011, I didn’t really understand the nuances of craft beer. To make matters worse, I liked pretty much everything I tried. I was just happy to have a beer with friends, whether it was glass of Dogfish 90 Minute IPA or a can of Miller Lite.

This would not stand. I had to learn more.

Some folks get their education from the chalkboard at the Gingerman over long, lazy happy hours. My schooling happened once a month on Sunday mornings. While my friends and colleagues slept off their hangovers, I made my way to Jerald’s house in Meyerland.

From the street, Jerald and his wife Shelli live in a nondescript, 1950s ranch house across from the bayou. But after passing through the front door, their home becomes a sweeping landscape of windows and light, barking dogs, football games, and laughter. Lots of laughter. Without wasting a minute, we grab plates and feast on bagels, lox, fresh fruit, and latkas — eyeing one another sheepishly while waiting for the dance to begin.

It always went something like this:

“Is ten-thirty too early?”

“That’s a half an hour from now.”

“I don’t think ten-thirty is too early.”

“I think it’s too late.”

“Is now too early?”

“Are we full?”

“Does it matter?”

Then our fearless host grows tired of the deliberation, so he gets up from the table and unloads the refrigerator. Carefully, in the measured way of an architect and a rock climber, Jerald lines up a dozen craft beers on the granite countertop.

We take pictures before battle. We load Untappd on our phones. Then we drink.

Shelli’s kitchen. Photo by Darla Guillen.

In an old warehouse just north of downtown Houston, Saint Arnold Brewing Company looms large as the oldest and most established craft brewery in town.  Despite this reputation, St. Arnold’s still has the atmosphere of a startup and the attitude of an underdog.

St. Arnold’s CEO Brock Wagner met me at the door. We weaved through an open workspace of ping pong tables, dart boards, and a lot of dudes wassuping and high-fiving. But when we arrived at his office, it looked more fitting for a Fortune 500 technology CEO, with leather furniture, soaring windows, and loft-like environment. He seemed uncomfortable with the extravagance. 

“When we started out, there weren’t a ton of craft beer drinkers out there,” St. Arnold’s CEO Brock Wagner said.  ”Around 2000, the average age of craft beer drinkers started to drop. Now people come celebrate at the brewery on their 21st birthday. This generation grew up with craft beer, and they expect lots of options.”

“It’s funny,” he said. “When we bought this building, I got to create my own office. I wanted to do it right. But it looked a lot smaller on paper than it turned out to be,” he said as we sat down. “It’s still a little intimidating, and I work here every day.”

Born in 1994, St. Arnold’s has grown considerably over the last 18 years.  As the industry grew, St. Arnold’s grew, too.  Brock has decades of experience cultivating a rabid fanbase of beer fans from all walks of life. He is also deeply committed to the integrity of the craft beer community. As a result of his success and his generosity, the upstart breweries see him as a wise man, and they speak of him with reverence.

“When we started out, there weren’t a ton of craft beer drinkers out there,” Wagner said.  ”Around 2000, the average age of craft beer drinkers started to drop. Now people come celebrate at the brewery on their 21st birthday. This generation grew up with craft beer, and they expect lots of options. We do our best to keep up.”

St. Arnold’s Divine Reserve. Photo by Tom Paynter.

St. Arnold’s produced over 23,000 barrels from January to June of 2012, representing 37% growth over that same period in 2011.  In fact, “the first six months of 2012 exceeded the amount Saint Arnold produced in all of 2008.”  Compared to Buffalo Bayou Brewing Company, St. Arnold’s is a monster. But compared to the Golaiths of AB/Inbev or MillerCoors, even St. Arnold’s is a David. The craft breweries know their they need to work together to peel away business from big beer rather than compete with one another.

“As a craft brewery, it’s our job to connect with people and give them what they want,” Wagner said.  ”Then they go ask for craft beer at the bar, and we all benefit.”

Big beer sees this trend, and they are trying to raise the stakes. Many craft breweries produce beer that is named after something local — a landmark, a historical figure, or even just an area code.  Last year, AB/Inbev quietly filed provisional trademarks for area codes, and this year they’re trying for airport codes, too.  Big beer companies have purchased successful breweries in big cities like Goose Island in Chicago, or set up craft beer divisions like MillerCoors did with Tenth and Blake Beer Co. These are industry consolidation moves disguised by marketing.

But that doesn’t deter craft brewers. There is still room to compete.

“I don’t think craft beer is a trend,” Wagner said. “Because it’s about more than beer. It’s about local breweries connecting with customers, and beer drinkers connecting with each other. It’s about building a community.”

This explosive growth in craft beer is happening in spite of Texas state regulations. Open the Taps, a consumer advocacy group, works at a grassroots level to educate craft beer drinkers about the law, and to put pressure on legislators for change.

“There are two things that the Texas legislature can do to make the industry more entrepreneur friendly,” said Leslie Sprague, PR Director for Open the Taps. “First, they can allow breweries to sell their beer on site. Right now, you buy a ticket for a brewery tour, and you get to try the beer. But you can’t order an individual beer like you could at a bar, or buy a growler to take home. Those are high margin products. Much higher than a ticket for a tour.”

She paused to let that fact sink in.  ”But it’s just the opposite for brewpubs. That’s the second thing. They can make it easier for brewpubs to distribute their beer, because right now, they can only sell on site. You can’t take home a six pack or a growler.  As consumers, we want more choice, and we get there by making it easier to get beer into the hands of a customer.”

In an election season that is about jobs, jobs, jobs, our politicians talk about small businesses and entrepreneurs as the gasoline powering our economic engine. Compared to technology or professional services, beer is a low margin business. It’s essential to find ways to increase the value of each customer. So craft breweries often look at their tours as an essential revenue stream. And yet, despite the well-reasoned logic laid out by Open the Taps, the law remains the same.

Every year around Labor Day, over 100 craft breweries converge in Galveston for the Brewmaster’s Festival. I drove down with a couple of friends, and we burst into the exhibition hall like 10 year olds at a baseball card show. Each brewery had a kiosk, and they poured their flagships, their seasonals, and their one-offs for us. The place was crowded, but there very few lines. Walk right up, get a taste, wander around, and socialize.

Except for Buffalo Bayou Brewing Company. Now approaching their one-year anniversary (with an impressive rookie season), Rassul and his crew set up shop towards the back of the hall, where they needed a little extra space to accomodate a constant line of 20+ people. It was, by far, the longest line in the room. We thought it was very unusual. Why would these people stand in line when they could walk up to another kiosk and drink excellent craft beer?

So I asked them.

Longest line in Galveston. Photo by Matthew Wettergreen.

I spent about 20 minutes asking two basic questions: Had they ever tried this beer before? Had they ever heard of the company before today?

“I got in line because there’s a long line,” one woman said. “But I don’t really care who they are.  As long as it’s good, I’ll be happy.”

August 1, 2012
01 Aug 2012

7 Hours in Houston: My Day with the Jobs Council

Last week, I had the opportunity to accompany the Executive Director of the President’s Council on Jobs and Competitiveness to three roundtable meetings in Houston, Texas. We met with over 50 leaders from business, government, and academia. Together, they tell the story of Houston for the last 30 years, from boom and bust to recovery and resilience. Even though I wanted to write a “just the facts” report of our time together, this blog is also a love letter to Houston.  I can’t help myself.  Houston is an easy city to love.  Many thanks to Startup America for providing this opportunity, and for connecting entrepreneurs across the nation.

We were in a small meeting room at the back of the Houston Technology Center, making introductions and killing 15 minutes of time while we waited for an escort to the first meeting of the day. Don Graves, the Executive Director of the President’s Council on Jobs and Competitiveness, and his Associate Director, Danielle Evers, had just arrived in Houston from San Antonio. That evening, they were heading off to New Orleans. We had seven hours together. After pleasantries, I got right to it.

“I’ve been following the JOBS Act,” I said. “From what you can see, what are some of the big challenges to implementing and regulating the crowdfunding provision?”

There was a pause.  We let the question hang in the air for a brief moment.  Then Mr. Graves smiled and leaned back in his chair. Dr. Evers joked, “Who tipped you off? Are you a plant?”

I laughed, and they began speaking passionately about a variety of ways that crowdfunding can change the nature of fundraising for small businesses, and promote economic development in troubled regions.

At that moment, I realized I was in the room with policy experts, not politicians. They were here to learn about Houston, not to grandstand during the silly season.  We had some great meetings lined up. It was going to be an interesting day.

As the Executive Director of the Jobs Council, Mr. Graves provides “non-partisan advice to the President on continuing to strengthen the Nation’s economy and ensure the competitiveness of the United States and on ways to create jobs, opportunity, and prosperity for the American people.”  In other words, he and his staff recommend ways to encourage job growth and streamline government.

Mr. Graves and Dr. Evers were in the middle of a four-day fact finding mission. I had about a week to arrange as many productive meetings as possible, and a seven hour window to make it happen. But I wasn’t worried. I’ve lived in Houston for three years. It takes two things to throw a party here: a date and a time. So with the assistance of Marc Nathan, Deborah Mansfield, Greg Wright, Matthew Wettergreen, and Amy Kavalewitz, we arranged roundtable meetings at the Houston Technology Center and Rice University. Afterwards, I got to tag along to a third meeting at the Greater Houston Partnership.  

There is a story happening here in Houston.  Over 50% of our population moved here in the last seven years.

There is a story happening here in Houston. It’s easy to dismiss the city as a mess of brutal summers, treacherous storms, and flying cockroaches. Yet people keep coming here. They come from every state and almost every country. Our newcomers are young, educated, and motivated by quality-of-life issues. Over 50% of our current population moved here in the last seven years. We’ve experienced tremendous job growth for a while now. Our median age is 33.

And Houston had a good week leading up to the visit. There was a fantastic write up in the Economist, our Mayor represented well on Colbert, and Forbes named us the #1 coolest city in America.

But no article or ranking can really capture what’s happening down here. You have to see it to believe it.

The Houston Technology Center (HTC) is a not-for-profit technology incubator, supported by over 300 companies and local government.  It is a catalyst for commercializing breakthrough technologies coming out of Houston’s enormous scientific community (which includes NASA, MD Anderson, University of Houston, Rice, and many more), and accelerating companies led by promising entrepreneurs. In 2010 alone, its clients raised over $88 million and created almost 3,000 jobs. Our roundtable, curated by CEO Walter Ulrich, included leaders from Fortune 500 companies, established entrepreneurs like Ed Muñiz of MEI Technologies, startup community leaders like Marc Nathan and Javid Jamae, and leadership from the University of Houston Small Business Development Center and Houston Community College.

Everyone had a chance to speak, and everyone had something to say. There were concerns about readying the workforce for a technology-heavy economy. Job training took center stage, as employers see a “skills gap” in recent graduates. Community colleges are trying to respond to the market by adapting into job training centers.  In the next few decades, they predict, community colleges will become a source of innovation and entrepreneurship as they prepare the next generation of skilled workers.  As a result, these colleges want to deepen their relationships with the business community.  Several attendees stressed the importance of looking at successful college/business partnerships as a model for the next generation of job training.

There were also concerns about the government not adjusting to changes in the business of technology. Leaders from government, academia, and industry all echoed a general point: the government isn’t really set up to support early stage technology commercialization. There are lots of ways that this can change. We can support successful organizations that promote good ideas, like Rice Alliance, BioHouston, and the Houston Technology Center. We can expand SBIR and other programs to support new methods of commercialization, administered by people who specialize in early-stage technology. NSF can sponsor more “big prize” contests, modeled after programs like Shell GameChanger. We can use the government as a way to promote groundbreaking ideas, like the State Department’s LAUNCH: Energy Forum, or as a way to encourage growth by creating special tax reinvestment zones for entrepreneurs.

Mostly, we shared good ideas. In a brief but powerful story, Chris Melson of Vendor Safe Technologies talked about a challenge he faced a few years back.  When running the numbers, he realized that he could save a lot of money if he outsourced his customer service to another country.  But he didn’t like that solution.  Instead, he kept working on it, eventually developing a work-study program with a local college.  He would employ students as part of the college’s work study program, delivering paid, on-the-job training with college credit to boot.  When he ran the numbers again, the student program cost about the same as outsourcing.

As we left the meeting, I was impressed that so many different civic and business leaders, from diverse backgrounds and with different strategic interests, could unite around basic problem solving.  They’ve been doing it for years.  But more on that later.

Since moving to Houston, I’m no longer in a rush. It’s hard to hurry in 100 degree heat. When the HTC meeting wrapped up, we were running 20 minutes behind schedule. There were some very important people waiting for us at Rice. But we were not going to speed down Fannin Street to make up the time. Instead, we cut through Montrose, a large and historically bohemian neighborhood dotted with old craftsman bungalows, modern townhomes, and boutique office buildings. Then we cruised down through the Museum District, home to a walkable network of 19 museums and countless art galleries.

As we approached Hermann Park and Rice University, Mr. Graves complimented the lush canopy of oak trees lining the streets. “Houstonians love trees,” I said. “Last year, we had a devastating drought that killed millions of them. It was amazing to watch the whole city came together for replanting efforts. In a few minutes, you’ll get to see a product designed by Rice students that makes watering oak trees more effective.”

Because there’s opportunity everywhere – even in the trees.

President Leebron reached up and pointed out, his face serious, like Babe Ruth calling his shot. “Right there across the street,” he said. “We’re curing cancer!”

That “we” refers to Mr. Leebron’s colleagues at M.D. Anderson Cancer Center, the #1 cancer hospital in the nation six years running. It’s possible that he was referring to Rice’s many collaborations with M.D. Anderson, but it’s more likely that he was simply talking about the scientific community in Houston at large. Sharing credit was a recurring theme of the day. Houston’s leaders know that it takes a sophisticated and enlightened community to fuel and support world-changing ideas. In a city where the free market dominates, cooperation is essential.

That theme of community is part of what Dr. Stephen Klineberg has spent his career exploring. The Houston sociological expert and Rice professor sat next to Mr. Graves and listened intently, adding a few important points about job training and workforce development. Dr. Klineberg doesn’t need to explain his work, though when he does, it’s a powerful reminder of how different Houston really is. Dr. Klineberg’s work drives the macroeconomic model of our city, and his impact is recognized throughout government, business, and academia.  

President Leebron reached up and pointed out, his face serious, like Babe Ruth calling his shot. “Right there across the street,” he said. “We’re curing cancer!”

We packed into the conference room at the Oshman Engineering Design Kitchen at the edge of campus. The OEDK is a design kitchen that teaches engineering students how to build products that solve important business and global health problems. Dr. Maria Oden and the OEDK staff curate design projects, bringing together interdisciplinary teams of undergraduate engineers and teaching them how to work together using a common language. The teams work side by side in a 12,000 square foot facility, designing infant apnea monitors with $35 worth of materials, or crucial blood testing equipment from the guts of a salad spinner. Every year, the OEDK produces dozens of projects that improve lives.

In that environment, it’s easy to see every incremental innovation having a powerful impact in the world. That was the backdrop of a spirited and optimistic roundtable with Rice faculty and community members. Dr. Marcia O’Malley discussed many of the interdisciplinary projects happening in Houston. Brad Burke advocated the approach and effectiveness of the Rice Alliance, a catalyst for launching startups and the host of the prestigious Rice Business Plan Competition.

Toward the end of the meeting, Bryan Hassin, a cleantech entrepreneur and Rice faculty member, raised a concern about measuring the success of Jobs Council programs simply by looking at job numbers. “When I build a technology company, my goal isn’t to create jobs,” Mr. Hassin said. “But even if a company doesn’t create jobs directly, it can still make huge contributions to the economy in other ways.”

Hassin’s point was a common thread among the entrepreneurs who attended the meetings at HTC and Rice. They all conceded that job creation is a noble goal, but they urged the Jobs Council to find ways to empower entrepreneurs without focusing exclusively on job creation.

We were running 30 minutes late to our next meeting downtown at the Greater Houston Partnership. The GHP are public policy advocates for Houston’s business community. They are a big reason why Houston is known as a business friendly town, and they unite companies and industries around civic initiatives.

If you’re new to Houston, one the first things you’ll learn is that the city entered the recession late and got out early.  This is because of factors like consistent job growth, a stable housing market, and community reinvestment strategies, among others. But it wasn’t always this way. Back in 1982, oil prices dipped and Houston went broke. Some have compared Houston in 1983 to present day Detroit — a shattered economy, but also a blank slate for innovation. Many of the GHP meeting attendees played a big part in our recovery during the 1980s, and their insight is especially valuable today.

For example, Cafe Adobe Restaurants CEO Bob Borochoff told his story of entrepreneurship in early 1980s Houston. Mr. Borochoff has owned and operated dozens of successful restaurants over the last 30 years. He talked about the business climate after the oil bust, when credit was playing hard to get. The model for financing new companies was broken. But if you could scrape together enough cash to get up and running without requiring a line of credit, Houston had lots of great opportunities at a fair price.

The staff at GHP presented an overwhelming amount of evidence that Houston, from a macroeconomic perspective, is a unique American city.  We have very little zoning.  Our city, founded by entrepreneurs, is known as being business-friendly.  And when disaster strikes, like it did in 2005 with Hurricane Katrina and 2008 with Hurricane Ike, people open their doors and share with their neighbors.  It’s a city full of risk and opportunity, but also full of people who share their success and help when times get rough.  After all, you can’t predict the weather.

The Jobs Council isn’t a big government organization.  Simply getting on a plane and visiting different business communities face-to-face takes a special effort.  I appreciated the opportunity to learn more about how our federal government is trying to address the biggest problems facing our country, and I was very impressed with Houston’s ad hoc response to the visit.  At every turn, people were polite, respectful, and grateful to be heard.

But, naturally, everyone wanted to know why Mr. Graves was in town. Could it really be as straightforward as a listening tour? Is the President really interested in what we’re doing down here in Texas?  Is there some other motive — something that we can’t see?  The answer is pretty simple.  Mr. Graves explained: “The President said, Don, get out of Washington. So I did.”

July 16, 2012
16 Jul 2012

New Models for Grooming Startups

Incubators are everywhere. Private investors, inspired by the early success of YCombinator, have taken the incubator (and now the accelerator) model to nearly every city in the US. It’s easy to see why. As an investment vehicle, it’s a hedge against the high risk of startup failure by providing a community of entrepreneurs, mentors, and investors who have a stake in the startup’s success. And through this community, the program creates a shared sense of responsibility and openness, where incremental failures come early, and learning comes quickly.

Big companies are very familiar with incubating ideas. They’ve set up innovation groups, corporate development teams, and even investment funds. But the incubator model presents new opportunities to work directly with entrepreneurs in the field. As a result, big companies have taken the incubator model, sharpened the focus, and developed specialized programs that engage startups working in specific areas of interest. Companies like Dell and Microsoft want an active role in the development of their product ecosystems, and they see startups as an important part of their innovation plan — without the pressure to acquire and integrate these startups right away (if at all).

So there are a lot of new programs designed to groom startups for growth. In exchange for a small equity stake and clear acquisition terms, a startup may receive funding, financing, infrastructure, office space, mentors, staff, and (in one case) access to unique APIs and intellectual property. So if you’re a startup working on an idea that a big company finds relevant, take a look at some of these new programs:

  • Rackspace Startup Program. Created about a year ago to provide technology startups with infrastructure, marketing, and mentoring. Rackspace provides lots of free services to startups that depend on a scalable hosting environment (think big data or media delivery). The Rackspace team works alongside the startup, helping them design and launch a customized hosting environment. They do not take an equity stake.
  • Dell Innovators Credit Fund. Last month, Dell pledged $100 million in financing for startups over the next ten years. They also provide infrastructure (computers, servers, monitors, etc.) and access to the resources of their entrepreneur-in-residence program (which was recently used as a model for legislation to create an EIR program for the federal government).
  • Microsoft Bing Fund. Microsoft is no stranger to the startup world, with its mature BizSpark program, the Kinect accelerator (launched in February), and the Azure accelerator (inaugural class starting in September). Last week, they announced the Bing Fund, an angel investment program for web and mobile startups who can benefit from Microsoft’s technology and Bing’s unique APIs. They provide a bunch of resources, including funding through a convertible note, access to people at Microsoft and partner companies, help with development from people on the Bing team, and coworking space in Seattle.

There are also new (but slightly less accessible) programs like AT&T’s interdisciplinary innovation foundry and IDEO’s startup-in-residence. And there seems to be an announcement of something new every week.

Big companies realize that entrepreneurs are a catalyst for innovation. As a result, these programs become a hedge against the risk of being left behind.

March 22, 2012
22 Mar 2012

Mixtapes, Playlists, and How Spotify Gets it Right

I love mixtapes. Choosing the right songs with the right effect, all in 45 minutes a side, is a sentimental puzzle where music nerds like me can express ourselves in (what we think is) a meaningful way. Mixtapes force you to think about someone you love, celebrate them with great music, and find creativity within constraint. Of course, Nick Hornby has mined this territory better than anyone.

Enter the playlist. It’s endless and boundless, assembled over time, casually. Playlists often represent a theme (like this) or a place in time (like this). And they are rarely about other people. That’s why they totally suck as a mixtape replacement.

But the folks at Spotify found a solution.* They created a hybrid — an endless, totally personal playlist/mixtape. Hooray for Swedish engineering! Simply drag and drop a track to a friend, compose a short note, and add to their personal mixtape.

The concept of sharing tracks makes a lot more sense to me than sharing a playlist. When I get a track, I’m excited to put it on and think about the gift giver for a little while. They get my attention in full. But if I’m pointed towards a playlist, I don’t feel compelled to listen.

So instead of trying to replicate the mixtape with my friends, we share individual tracks and notes. My Spotify inbox is full of little gifts from my musical friends around the world. Every track is meaningful. And the result is a mixtape without the tape — a playlist just for me.

* I’m not affiliated with Spotify. Just a superfan.

© 2012 January Advisors. Everyone can be creative.